Privacy Policy | MindPeace AI

MindPeace Platform Privacy Policy

"MindPeace" (the "Platform") is owned and operated by Salt Labs B.V., a company registered under the laws of the Netherlands, with its registered office at Keurenplein 41, Amsterdam, 1069CD, Netherlands (hereinafter referred to as "Salt Labs", "we", "us", or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy (the "Policy") explains how we collect, use, disclose, and safeguard your information when you use our Platform and services (the "Services"). By accessing or using the Platform, you consent to our collection, use, and disclosure of your information as described in this Policy. If you do not agree with the terms of this Policy, please do not access the Platform.

We reserve the right to make changes to this Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Policy. You are encouraged to periodically review this Policy to stay informed of updates.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Platform includes:

1.1. Personal Data

While using our Platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:

Account Information: When you create an account, we may collect your name, email address, age group, gender, and language preferences.
Profile Information: Any information you voluntarily provide in your profile, such as interests, goals, or other personal details.

1.2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. HOW WE USE YOUR INFORMATION

We use the collected data for various purposes, including:

2.1. To Provide and Maintain Our Services

Facilitate account creation and login.
Provide you with the requested services and features.
Personalize your experience on the Platform.

2.2. To Improve Our Platform

Monitor and analyze usage and trends to improve user experience.
Develop new products, services, and features.
Perform research and analysis about your use of, or interest in, our products, services, or content.

2.3. To Communicate with You

Send administrative information such as confirmations, technical notices, updates, and security alerts.
Respond to your comments, questions, and requests.
Provide customer support.

2.4. For Marketing and Promotional Activities

Send you marketing and promotional communications with your consent.
Inform you of news, special offers, and general information about other goods and services which we offer.

2.5. Legal and Compliance

Enforce our Terms & Conditions and other agreements.
Comply with legal obligations and protect our rights and interests.

3. PRIVACY AND SECURITY OF YOUR CONVERSATIONS

3.1. Confidentiality of Conversations

We respect your privacy and the confidentiality of your conversations with the AI on our Platform. We do not have access to, or monitor the content of your conversations with the AI. All interactions are processed securely and are not saved on our servers.

3.2. Data Protection Measures

We implement robust security measures to protect your personal data and ensure that your interactions remain private and secure. This includes encryption and secure transmission protocols.

4. HOW WE SHARE YOUR INFORMATION

4.1. Limited Sharing

We value your privacy and will not sell, distribute, or rent your personal information to third parties not affiliated with us unless we have your explicit permission or are required by law to do so. We may share your information in the following limited circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Platform, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.2. Anonymized Data

We may use anonymized and aggregated data for analytics, research, or marketing purposes. This data does not identify individual users and is used to improve our services and user experience.

5. YOUR RIGHTS AND CHOICES

5.1. Access and Update

You have the right to access, update, or delete your Personal Data at any time. You can do this by logging into your account settings or by contacting us directly.

5.2. Opt-Out of Communications

You may opt out of receiving promotional emails from us by following the unsubscribe link in those emails or by contacting us. Even after you opt out, you may still receive transactional messages from us.

5.3. Data Protection Rights

Depending on your location, you may have certain data protection rights under applicable laws, including the General Data Protection Regulation (GDPR). These rights may include:

The right to access, correct, or delete your Personal Data.
The right to object to or restrict the processing of your Personal Data.
The right to data portability.
The right to withdraw consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect your Personal Data from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us via email or the internet.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and use Personal Data about you. For more information about the types of cookies we use and why, and how you can control cookies, please see our Cookie Policy.

8. THIRD-PARTY SERVICES

The Platform may contain links to third-party websites or services that are not owned or controlled by Salt Labs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the Privacy Policy of every site you visit.

9. INTERNATIONAL DATA TRANSFERS

Your information, including Personal Data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing us with your information, you consent to the transfer of your Personal Data to the Netherlands and to other jurisdictions where we operate.

10. RETENTION OF DATA

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

11. CHILDREN'S PRIVACY

Our Platform is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Data from children under 16. If we become aware that a child under 16 has provided us with Personal Data, we will take steps to delete such information.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Policy. We recommend that you review this Policy periodically to stay informed of any changes.

13. YOUR CONSENT

By using our Platform, you consent to this Privacy Policy. If you do not agree with the terms of this Policy, please do not access or use the Platform.

14. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

Web Address: mindpeace.ai
Email Contact: team@mindpeace.ai
Address: Keurenplein 41, Amsterdam, 1069CD, Netherlands

Please ensure that you read and understand this Privacy Policy before using the Platform. If you have any questions or concerns, feel free to contact us.